Privacy Policy

Introduction
This Privacy Policy demonstrates the commitment of North Sound Boilers & Radiant to protecting visitor privacy and sets forth North Sound Boilers & Radiant information and collection management practices. The site is for informational purposes only and does not provide legal advice. Materials on this website are published to provide visitors with free information. However, this website is not designed for the purpose of providing legal or medical advice to individuals. Visitors should not rely upon information on this website as a substitute for personal legal or medical advice. While we make every effort to provide accurate website information, laws can change and inaccuracies happen despite our best efforts. If you have an individual legal or medical problem, you should seek legal or medical advice from an attorney or licensed physician in your own state. By using this Website, the User consents to and acknowledges all practices set forth and described below.

Information Collected by North Sound Boilers & Radiant
The User may navigate North Sound Boilers & Radiant website without disclosing any personally identifiable information to North Sound Boilers & Radiant. Personally identifiable information is collected from the User only when expressly consented to by the user . The User must grant consent to North Sound Boilers & Radiant to collect information either by e-mail or by submitting an Information Request Form. The User’s personally identifiable information is used by North Sound Boilers & Radiant for the following purposes:
To provide services to Users, to communicate with Users about North Sound Boilers & Radiant services and franchise offerings, to respond to User inquiries, and for other customer service purposes.
To tailor the content and information that North Sound Boilers & Radiant may send or display to Users, to offer location customization, and personalized help and instructions, and to otherwise personalize User experiences while using the Website or our services.
For marketing and promotional purposes. For example, North Sound Boilers & Radiant may use User information, such as email address, to send news and newsletters, special offers, and promotions, or to otherwise contact Users about products or information we think may interest them. North Sound Boilers & Radiant also may use information regarding Users to assist us in advertising our services on third party websites or administering sweepstakes, contests and other promotions.
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To better understand how Users access and use the Website, both on an aggregated and individualized basis, in order to improve the Website and services and respond to User desires and preferences, and for other research and analytical purposes.
North Sound Boilers & Radiant does receive non-personally identifiable information through log files and Cookies when the User accesses North Sound Boilers & Radiant Website. Should the User choose to disable or reject Cookies, certain areas of North Sound Boilers & Radiant website may not display properly. North Sound Boilers & Radiant monitors the quantity of visitors and each visitor’s purpose through Cookies. Specific Technical information: IP address; page views, operating systems, Web browser software, referring and destination Websites — is automatically collected from the User (with Cookies enabled). North Sound Boilers & Radiant uses this information with User statistics to improve North Sound Boilers & Radiant website. North Sound Boilers & Radiant does not link any information gathered from Cookies or log files to personally identifiable information.

Currently, our systems do not recognize browser “do-not-track” requests. As noted above, Users may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies). We are not aware of third parties that collect personally identifiable information about User online activities over time and across different Web sites when Users visit North Sound Boilers & Radiant Website.

North Sound Boilers & Radiant Information Disclosure Practices
North Sound Boilers & Radiant does not share User information with third parties without the express written consent of the User. Certain special circumstances require that North Sound Boilers & Radiant share User information: (1) where such disclosure is necessary to comply with the law or to protect the safety of our Users or others, or (2) with service providers performing services on our behalf, which may include communication, database, event management, hosting, mailing and marketing services. Any service providers employed by our company will have access to User information for the sole purpose and to the extent necessary to enable performance of service on behalf of North Sound Boilers & Radiant. North Sound Boilers & Radiant has no obligation to monitor North Sound Boilers & Radiant website or the use of North Sound Boilers & Radiant, or to retain the content of any User session. However, North Sound Boilers & Radiant reserves the-right at-all-times-to monitor, review and/or retain any information in order to comply with the law or protect the safety of our Users or others. If the North Sound Boilers & Radiant is acquired by or merged with another company, if substantially all of our assets are transferred to another company, or to a third party as part of a bankruptcy proceeding, North Sound Boilers & Radiant may transfer the information collected from Users to the other company or third party.

Linked Sites
North Sound Boilers & Radiant may occasionally include links to external sites on its Website. The inclusion of any link does not imply endorsement from North Sound Boilers & Radiant of such external website or the products and services offered at such site. If the User links to a third party site from North Sound Boilers & Radiant website, any information the User reveals through that third party site is not subject to North Sound Boilers & Radiant Privacy Statement herein.

Security
North Sound Boilers & Radiant website employs industry-standard security measures designed to protect against loss, misuse or alteration of information provided by the User via North Sound Boilers & Radiant Website. North Sound Boilers & Radiant cannot fully eliminate all risks, and is not to be held responsible for unauthorized access to information by Internet Users with malicious intent or those who have obtained such access through illegal means.

Children Under 13
This Website is not designed for children under 13. If North Sound Boilers & Radiant discovers that a child under 13 has provided us with personal information (except for information provided by a child’s parent in connection with the services provided by North Sound Boilers & Radiant or its franchisees), North Sound Boilers & Radiant will delete such information from its systems.

Changes and Questions
North Sound Boilers & Radiant reserves the right to revise this Privacy Policy at any time by posting an updated Privacy Policy at this location. The User’s navigation of North Sound Boilers & Radiant Website constitutes acceptance of the terms of the Privacy Policy as amended or revised by North Sound Boilers & Radiant. The User is responsible for reviewing this Privacy Policy regularly to remain aware of all terms and conditions.

Contact North Sound Boilers & Radiant
For User questions or concerns regarding North Sound Boilers & Radiant Privacy Policy or North Sound Boilers & Radiant Website, contact North Sound Boilers & Radiant at Service@northsoundboilers.com

We Love Our Customers!

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Professional, responsive, informed, courteous. HIGHLY recommend
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We were very pleased with the work David did on our boiler system. He was extremely knowledgeable about our boiler and radiators and that gave me confidence the repair would be done properly, which it was. He is very pleasant to work with and responds promptly to any inquiries which is unusual these days. His pricing was reasonable and fair and there was no attempt to talk me into more services than were necessary. It was a true pleasure to work with North Sound and we plan to have all our future maintenance/repair work with them. I highly recommend this company and David, I do not think you could find a better company and person for your heating needs.
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We had a woefully undersized and antiquated system that was costing a fortune to maintain. We contacted David with North Sound Boilers and the next day we developed a very well-thought out plan. David is a self-professed radiant system nerd and is happy to speak boilers until the sun goes down. We learned much, had a quick turn-around and are reaping the benefits of a brilliant new system which addresses all our heating issues. Competitively-priced, timely, honest and communicative - what more can you ask for? If you're looking for a company which prides itself in its professionalism and work, look no further. Highly recommended!
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David has a very good understanding of boilers and radiant floor heating systems work, and how to repair them.
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David was awesome, prompt and professional. Removed our old boiler and installed new tankless combi boiler in minimal time. The whole time he was working, he was very open with everything he was doing, took time to answer questions and concerns, and he was very neat. No mess to clean up after he left and no unforeseen charges when he was done.
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David from Northsound Boilers couldn’t have been nicer. On time, knew everything there was to know about my 30 year old boiler heating system. Diagnosed and repaired the system quickly, neatly and properly. Had it up and running in no time. It ran so well he advised us to hold off on further updates and stay in contact through the winter. He could have easily proceeded to further update the system with an expensive repair. I feel like we struck gold with David. An HONEST MAN!! Couldn’t be happier.
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I was referred to David to install a combustion blower for my gas water heater which had failed. I was impressed with his professionalism and quality of service, from picking up the phone personally on my very first call to confirming the appointment the evening prior. He performed the repair impeccably and provided general orientation as to the maintenance of the water heater and hydronic heating system. Highly recommended.
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We hired North Sound Boilers and Radiant to install a radiant heating system in our new home. We’re very happy with their service. The system is extremely efficient. Dave was great to work with. He listened to our needs and kept us within budget. We definitely recommend this company.
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David came quick to solve my water heater failure. The day after my call he showed up to fix the problem and the next day we had hot water for the weekend. Plus he corrected other issues with my hydroponics floor heating two weeks later. Use this company, you will not be disappointed.